Return Policy

Effective Date: July 10th, 2023

Thank you for choosing RampFast as your preferred online shopping destination. This Return Policy outlines the terms and conditions for returning products purchased through our multivendor eCommerce platform located at www.rampfast.us ("Website"). By making a purchase on our Website, you agree to abide by the following policies:

1. Eligibility for Returns:

   - Products eligible for returns are those purchased directly through the RampFast website.

   - Items must be unused, in their original condition, and in the original packaging.

   - Certain products, such as perishable goods, intimate or sanitary items, and downloadable software, may not be eligible for return. Please check the product description for specific return eligibility.

2. Return Process:

   - To initiate a return, please contact our customer support team within [insert number of days] days from the date of delivery.

   - You may be required to provide order details, item information, and reason for return.

   - Our customer support team will guide you through the return process and provide a return authorization if applicable.

3. Return Shipping:

   - Unless the return is due to a RampFast error or a defective item, the customer is responsible for return shipping costs.

   - We recommend using a reliable shipping method with tracking and insurance for the returned item(s).

   - RampFast is not responsible for any returned items lost or damaged during transit.

4. Refunds:

   - Once the returned item(s) are received and inspected, we will notify you of the status of your refund.

   - If the return is approved, a refund will be processed back to the original payment method used for the purchase.

   - Please note that it may take several business days for the refund to appear in your account, depending on your bank or payment processor.

5. Exchanges and Store Credit:

   - In some cases, we may offer exchanges or store credit as an alternative to refunds.

   - If you prefer an exchange or store credit, please inform our customer support team during the return process.

6. Non-Returnable Items:

   - The following items are generally non-returnable:

     - Perishable goods

     - Intimate or sanitary items

     - Downloadable software

     - Gift cards

7. Damaged or Defective Items:

   - If you receive a damaged or defective item, please contact our customer support team immediately.

   - We may request photos or other evidence of the damage or defect.

   - In such cases, we will arrange for a return, exchange, or refund at no additional cost to you.

8. Cancellations:

   - Order cancellations are only possible before the order has been shipped.

   - If you wish to cancel your order, please contact our customer support team as soon as possible.

Please note that this Return Policy is subject to change without prior notice. It is your responsibility to review the policy periodically for any updates.

If you have any questions or concerns regarding this Return Policy, please contact our customer support team at [insert contact information].

Thank you for shopping with RampFast!

RampFast LLC 

www.rampfast.us